Shipping policy

Shipping Policy

First Due Goods LLC currently ships within the United States only.

Production time
Most products are made to order. Please allow 3–5 business days for production before your order ships. Weekends and holidays are not business days. Orders containing personalized products may require additional time if we need clarification about your customization.

Shipping options

Shipping and handling charges are calculated at checkout based on the delivery address, order weight, and available carrier services. The displayed charge includes a handling allowance for packaging and shipping-related costs. Carrier transit estimates begin after your order ships and do not include production or sourcing time. Selecting an expedited carrier service does not speed up production. Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, or address issues.

Order accuracy and tracking
Please confirm that your shipping address is correct before submitting your order. When tracking is available, it will be sent to the email address used at checkout. First Due Goods LLC is not responsible for delays caused by the carrier or an incorrect address supplied by the customer.

If an order arrives damaged, defective, or incorrect, contact help@firstduegoods.com with your order number and photos so we can help.